Intl Orders FAQ

DUE TO THE ONGOING COVID PANDEMIC, THE RUSSIAN INVASION OF UKRAINE, CONSTANTLY CHANGING INTERNATIONAL SHIPPING REGULATIONS AND RESTRICTIONS, AND ALL OF THE OTHER MESSED UP THINGS GOING ON IN THE WORLD, WE ARE TEMPORARILY LIMITING OUR INTERNATIONAL SHIPPING OPTIONS TO USPS PRIORITY MAIL AND USPS FIRST CLASS MAIL. (except for AUS)
SHIPPING COSTS:
WE DO NOT MARK UP OUR SHIPPING SERVICES, THE AMOUNT WE CHARGE YOU IS THE AMOUNT WE ARE CHARGED, OR LESS.
ONCE AGAIN, DURING THE COVID PANDEMIC INTERNATIONAL SHIPPING IS AT YOUR OWN RISK. WE CAN NOT OFFER REFUNDS DUE TO SLOW OR MISSING SHIPMENTS. IF A SHIPMENT IS RETURNED TO US BY THE POST OFFICE WE WILL REFUND THE ORDER AMOUNT MINUS THE SHIPPING COSTS.
 
PACKAGE TRACKING:
WE ONLY HAVE ACCESS TO THE SAME INFORMATION THAT WE PROVIDE TO YOU. SOME COUNTRIES DO NOT PARTICIPATE IN THE TRACKING INFORMATION SHARING PROGRAMS AND AS SUCH TRACKING MAY NOT BE  AVAILABLE.
DELIVERY TIME:
CURRENT DELIVERY TIME SEEMS TO BE ABOUT 3 WEEKS FOR MOST INTL ORDERS. THIS IS ONLY AN ESTIMATE.

 

Yes, we ship worldwide!

Shipping charges do not include VAT, customs or duty charges if applicable.

International shipping times vary greatly based on destination country. The shipping service we use, UPS Mail Innovations, uses UPS to transport your order to the destination country where they are handed over to the customs service and then on to your local postal service for final delivery. We aim to ship all orders within 2 business days and most shipments arrive at the destination country within approximately 10 days. Once arrived in your country it depends on how long it takes the customs service to process the package and for your local postal service to make the final delivery. The average delivery time is about 15 business days.

Failed deliveries due to incomplete/inaccurate addresses, non-payment of duty/customs or VAT charges, or failure to retrieve packages from the post office will result in a 15% surcharge deduction of your refund.